Worklist
Data Migration
Import historical tickets from ServiceNow, Jira, Zendesk, or any system that exports CSV/JSON. Imported tickets give the AI agent context about recurring issues, past resolutions, and your environment.
CSV Import
Standard CSV with headers. Auto-detects columns from ServiceNow, Jira, Zendesk, Freshdesk, and generic formats.
Expected: number, short_description, priority, state, caller, etc.
JSON Import
Array of ticket objects. Supports ServiceNow REST API export, Jira issue export, or any JSON array.
Expected: [{"id":..., "description":...}]
AI Context
Imported tickets are automatically summarized and fed to the IT Agent as historical context — helping it recognize patterns, suggest proven fixes, and understand your environment.
Drop your file here or click to browse
Supports .csv and .json files up to 50MB
Field Mapping
Map your file's columns to dashboard fields. We've auto-detected what we can.
Preview
Admin Agent
This area is for privileged users. The Admin Agent can create custom tabs, build new workflows, and modify the dashboard — all through conversation.